Can PSU banks protect surging personal-loan portfolios?

Led by spruced-up mobile apps, pre-approved loan limits and quicker sanctions and disbursal, public sector banks are witnessing a surge in demand for personal loans as consumption gathers pace. State-owned lenders such as Bank of India, Bank of Baroda and Punjab National Bank have seen strong growth in this segment. 

Personal loans have been the forte of private lenders, backed by tech-driven loan underwriting capabilities.

While State Bank of India (SBI) has always stood out for its digital banking initiatives, which are on a par with the private sector, other lenders are catching up.

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